Friday, May 8, 2015

RISKY BUSINESS



ICH achieves ISO 31000 Risk Management Certification
“It isn’t the Risk that scares me, it’s the uncertainty that comes with it.” Anonymous

“Healthcare”
You don’t need to google that word very long to come to the clear understanding that this industry has to deal with an incredible amount of “risk”.  Just looking at some of the terms that healthcare professionals use on a daily basis will give you some insight; risk manager, adverse event, sentinel event, near miss, high risk drugs, wrong site/wrong patient/wrong procedure, infection prevention and control, unanticipated death, patient safety system, physician rehabilitation, infectious blood, radiation protection, nuclear medicine, informed consent, restraints and seclusion, hazardous materials, emergency management…all this from page one.  As I have developed newsletters, webinars and class materials on the ISO 9001:2015 Standard, I can’t help but become overwhelmed by the stated and implied requirements for the identification, analysis and mitigation of risk and opportunities.  So it shouldn’t come as any great surprise when I began to realize that this new standard is significantly raising the bar and work load on healthcare organizations when it comes to dealing with risk and opportunity.  Here at ICH, we need to change the way we do business if we expect to assist those who have chosen to be our clients in changing the way they do business.  How will we help organizations who encounter risk on a daily basis control, mitigate and eradicate all the risks they encounter? 
That question led us to ask ourselves another, “How do we propose to help organizations navigate their way through all the current risks that they encounter, especially in light of the ever looming prospect of a new revision to the ISO 9001 Standard?  The answer was to do that which we would encourage our clients to do: seek out and learn from the best of the best.  Enter the ISO 31000 Risk Management Standard.  We realized very quickly how integral this standard can be for an organization when coupled with the understructure of a strong and sustainable business management system.  We saw how the 31000 standard fits hand in glove with the 9001 standard’s latest revision.  We came to grips with the fact that organizations who truly understand risk management need not be concerned with the changes in the new standard, but should embrace it as a wonderful tool to stop the madness that healthcare risk imposes on each and every person in the organization.  As healthcare organizations travel through their journey from compliance, to performance, to risk mitigation and finally to opportunity, this standard walks by their side, providing the guidance needed to see hope become reality… the hope that “we truly can make a difference on the face of healthcare in America”. 
It is with this thought in mind that I am very proud to announce that ICH has become the first healthcare organization to achieve certification to the ISO 31000 Standard in the United States.
We look forward to bringing all that we have learned to your organization at your request.  Healthcare has always been a “Risky Business”.  However, at ICH we hope to remove a little of the pressure from your shoulders. 
Woody Conway
For more information on the 31000 standard or 31000 consulting services contact:  Rebecca Detling
937-569-4134  
rdetling@ich-global.com

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